No Mystery. No Runaround. Just Joe.
Hiring someone to work on your home or ranch shouldn't be complicated. Here's how I do business, from the first phone call to the final handshake.
1. You Call. I Listen.
Give me a call (or email) and tell me what you've got in mind. We'll arrange a time to meet face-to-face so I look things over, and hear what you need.
You'll be talking to me. Joe. The guy who answers the questions, writes the quote, and does the work.
2. I Look. I Measure. I Think.
I'll take a good look at the job, ask questions, take measurements, make notes, and maybe sketch a few things out.
I'll start figuring out what materials we'll need, how long the work should take, and whether there's a better way to accomplish what you're after.
If something looks like trouble, I'd rather talk about it now than surprise you later.
We'll chat about your timing expectations and my timing estimate. Often, I can meet your schedule.
3. I Put It in Writing.
I'll prepare a written quote describing exactly what I'm proposing to do, what materials are included, and the maximum amount you'll pay for the agreed work.
I'll email it to you, or bring you a printed copy if you prefer.
The quote will also spell out the deposit, payment terms, and any important exclusions or conditions.
Read it. Ask questions. Make sure we're talking about the same job before either of us signs anything.
4. We Agree. You Pay the Deposit. We Schedule.
Once we've agreed on the work and signed the quote, you'll pay the deposit specified in the agreement.
For a small job, that might be $100. For a larger project, the deposit may cover materials that need to be purchased before work begins.
Then we'll put the job on the calendar.
5. I Show Up. On Time.
I take appointment times seriously. If I'm 10 minutes or more late for a scheduled appointment, you'll get $100 off your final invoice, subject to the written guarantee terms.
For projects lasting more than a day, I'll let you know when to expect me and keep you informed about progress.
If something changes, you'll hear it from me. Not after you've spent half the day wondering where I am.
6. Changes Happen. Surprises Shouldn't.
Sometimes we discover something that wasn't visible when I wrote the quote. Sometimes you think of something else you'd like done.
That's fine. We'll talk through it.
If the existing job needs to change, I'll write up an addendum describing the change, including any adjustment to the price or schedule. We'll both sign it before I proceed with the changed work.
And if you want to add a whole new project, we'll start with a new quote.
No verbal guesswork. No surprise charges.
7. We Walk Through the Finished Work.
When I've completed the work described in our agreement, we'll take a look at it together.
I'll explain anything you need to know, answer questions, and make sure I've cleaned up after myself.
If there's something I missed that's part of the agreed scope, I'll take care of it.
8. I Send the Invoice. You Pay the Balance.
The remaining balance is due when the agreed work is completed.
I accept cash, checks, credit cards, Venmo, and PayPal.
If you've got another project in mind, great. We'll write another quote and do it all over again.
A Little of Everything. Done.
Call Joe.